Join Hampshire County Council’s Reablement Service as an Operational Manager – Clinical Lead and play a key role in shaping a high-performing, person-centred service. This is a pivotal leadership role overseeing a team of Occupational Therapists and Sensory Workers while managing clinical standards and contributing to a service-wide transformation.
Details:
- Location: North Hants Hub
- Employer: Hampshire County Council
- Right to Work: UK only – Visa sponsorship not available
About the Role:
You will lead the North Hants Hub, working closely with Operational Managers and Advanced Practitioners across the county. This is a unique opportunity to drive positive change and service improvement, promoting collaborative, multi-disciplinary working and best practice in reablement care.
Key Responsibilities:
Clinical Oversight and Supervision
- Deliver effective clinical and peer supervision
- Liaise with Advanced Practitioners and countywide clinical leads to ensure clinical excellence
Service Management and Allocation
- Oversee case allocation for Occupational Therapy and Sensory teams
- Monitor key metrics such as length of stay, caseload distribution, and performance against KPIs
Demand and Resource Planning
- Identify and respond to trends in service demand and waitlists
- Collaborate with triage and quality leads to ensure optimal use of resources
Stakeholder Engagement
- Maintain strong relationships with local authorities, NHS professionals, consultants, and other partners to support integrated service delivery
Professional Development
- Oversee and coordinate Continuing Professional Development (CPD) for team members
- Evaluate and prioritize CPD requests in line with service needs
Governance and Standards
- Ensure staff compliance with professional registrations (e.g., HCPC, RCOT, RWPN)
- Promote consistency in service delivery and risk management across the county
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Benefits:
1. Competitive Salary
- Average salary ranges from £40,000 to £70,000+ depending on industry and region.
- Senior or strategic operational managers may earn £80k–£100k+ in sectors like logistics, healthcare, tech, or finance.
2. Career Progression
- Clear pathways to Director of Operations, COO, or General Manager roles.
- Valuable leadership experience applicable across industries.
3. Bonuses & Profit Sharing
- Many roles include performance-based bonuses, stock options, or company profit-sharing.
4. Pension Contributions
- Employers typically offer generous pension schemes (often 5–10% contributions).
5. Workplace Benefits
- Private healthcare, dental plans, life insurance, and wellness programs.
- Flexible working hours or hybrid/remote options, especially in post-COVID job markets.
6. Professional Development
- Funded training and certifications (e.g., Lean Six Sigma, CMI, PRINCE2).
- Many employers encourage ongoing development via workshops, mentorship, and leadership programs.
7. Job Security
- Operational managers are critical to business continuity—high demand across sectors like manufacturing, logistics, tech, and healthcare.
8. Diverse Work Environment
- Opportunities to work with multinational teams or manage international operations.
- Often involves travel opportunities, especially in logistics or supply chain roles.
What We’re Looking For:
- Qualifications: Occupational Therapy or Rehabilitation Officer for Visual Impairment (ROVI) qualification with active professional registration
- Leadership Experience: Proven ability to manage and inspire teams, role model best practice, and embed a positive and progressive culture
- Clinical Experience: Strong background in Occupational Therapy or Sensory services with a deep understanding of reablement and community resources
- Collaborative Approach: Demonstrated success in multi-agency or cross-team working environments
- Decision Making: Confident and capable of making informed, sometimes challenging decisions
- Flexibility: Able to work on-call shifts and contribute to a 7-day operational service
Why Work With Us?
- Make an Impact: Help reduce hospital admissions, support rapid discharges, and improve outcomes for people across Hampshire
- Supportive Team Culture: Join a team that takes pride in its work and supports each other to succeed
- Career Development: Access structured training, development pathways, and the opportunity to grow within social care leadership
- Wellbeing Support: 24/7 access to Health Assured’s Employee Assistance Programme, offering mental health, legal, and financial support
- Competitive Benefits: Generous annual leave, occupational sick pay, and membership in the Local Government Pension Scheme
Additional Info:
- The service operates 365 days a year
- You’ll be part of:
- An on-call rota (approximately 1 in 20 weeks)
- A weekend/bank holiday rota (approximately 1 in 10 weekends)
- Enhancements are paid in line with HCC salary policy
Note: You must already have the legal right to work in the UK. Visa sponsorship is not available for this role.
Frequently Asked Questions:
-
Are Operational Managers in demand in the UK?
Absolutely. Operational efficiency is a major priority for UK businesses. Skilled managers are in strong demand across nearly every sector.
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Are Operational Manager jobs available in hybrid or remote models?
Increasingly, yes—especially in sectors like tech, professional services, or office-based industries. However, jobs in manufacturing, logistics, or healthcare often require on-site presence.
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What does an Operational Manager do in the UK?
An Operational Manager oversees the daily activities of a business or department. They ensure processes run smoothly, manage teams, control budgets, improve efficiency, and help meet business goals.
